While it is important to us that your items reach you in good condition and we take responsibility for the goods arriving, we do not have control of delivery’s once they have left our premises, therefore it is important to read our delivery information.
We dispatch parcels Monday – Saturday, (Excluding Bank Holidays) and we offer a variety of delivery methods, you can pick your chosen delivery method at the checkout.
Our order cut off time for same day dispatch is 4pm.
Standard delivery is dispatched between 1 – 3 days after ordering.
After you have placed an order, you will receive several emails to state your order has been received, is complete and ready for dispatch (Please check your junk mail for these). Upon receipt of the email saying its complete – this means your parcel will be collected by the courier at the end of the day.
The chosen courier will deliver to your shipping address, if they attempt delivery and nobody is home they might try a neighbour or take the parcel to the nearest collection point. If they are unable to deliver to you they will leave a card, or email you. If you have to collect a parcel from a collection point you will need to take relevant I.D.